Crosslink focuses on support for Small to Medium Businesses and Corporate clients. Our vast range of knowledge and experience with different technologies allows us to provide an all-in-one support solutions for our clients, providing clients with a single channel where they can obtain hardware, software, licensing and technical support.
Remote Support is the most common support method used by our clients, giving us the ability to access your IT systems remotely to deliver a prompt and cost effective solution compared to driving to site which could contain delays.
We are also able to offer all clients with OnSite Support which you receive a technician for the length of time booked or until the task has been completed. Clients who receive regular scheduled Onsite visits can find their systems to be more stable due to weekly, or scheduled health checks being performed on the systems along with little IT related problems can be fixed on the spot if reported by a staff member.